At Safe Casino, we believe that gambling should be a form of entertainment. Our operations are designed to support this philosophy, and we are committed to providing a secure and responsible environment for all our New Zealand players. We encourage all players to be aware of the potential risks associated with gambling and to play within their means.
To ensure a safe experience, we adhere to strict regulatory standards. This includes a minimum age requirement of 18 years for all players. Verification of age and identity is a standard part of our process before withdrawals can be made. This measure helps protect minors and ensures compliance.
It is important to be mindful of your gambling habits. While most players enjoy gambling responsibly, some may develop problematic patterns. We encourage you to consider the following signs, which may indicate that gambling is becoming an issue:
If any of these resonate with you or someone you know, it may be time to take a break or seek support. We offer tools and resources to help you manage your play.
We provide several tools to help you maintain control over your gambling. These include options for setting deposit limits and self-exclusion. Our 24/7 live chat support is available to assist you with implementing these measures or to provide information on external support services.
For those seeking further assistance, we partner with established organisations dedicated to helping individuals with gambling problems. These resources offer confidential advice and support:
Remember, gambling should enhance your leisure time, not detract from it. We are here to help ensure your experience remains safe and enjoyable.
We are committed to providing a secure and enjoyable gaming environment. To help you manage your play, we offer a range of tools designed to support responsible gambling practices. These features are available for you to activate at any time through your account settings or by contacting our support team.
You can set daily, weekly, or monthly limits on the amount of money you can deposit. This helps you maintain control over your spending. To set a deposit limit, please navigate to the 'Responsible Gaming' section within your account profile, or contact our Live Chat support for assistance. Limits set to a lower amount will take effect immediately. If you wish to increase or remove a limit, a 7-day cooling-off period will apply before the change becomes active, allowing you time to consider your decision.
Similar to deposit limits, you can establish maximum loss limits on a daily, weekly, or monthly basis. Should you reach your set loss limit, you will no longer be able to place further bets until the limit period resets. Activate this feature in the 'Responsible Gaming' section of your account or by speaking with our support team via Live Chat. Increases or removals of loss limits also adhere to a 7-day review period.
To help you keep track of your gaming time, you can set up session reminders. These will appear on your screen at intervals you choose, providing a gentle prompt about the duration of your current play session. You can configure these reminders in your account settings under 'Responsible Gaming'. This feature can be toggled on or off as needed.
If you wish to take a short break from gambling, you can implement a time-out period ranging from 24 hours to several weeks. During a time-out, you will not be able to log in to your account or place any bets. To set up a time-out, please visit the 'Responsible Gaming' section in your profile or contact our 24/7 Live Chat support. Time-out requests are processed immediately.
For a more definitive break, self-exclusion allows you to block yourself from accessing our services for a period of your choice, from six months to five years. During this period, we will take reasonable steps to prevent you from opening new accounts and will not send you any marketing materials. To initiate self-exclusion, please contact our support team directly via Live Chat or email. This is a serious step and we recommend careful consideration. Requests are processed promptly.
Should you require further assistance or wish to discuss these tools, our customer support is available 24/7 via Live Chat on our website.
We are committed to providing a safe and enjoyable gaming environment. If you or someone you know is experiencing difficulties with gambling, there are resources available to help. Reaching out early is a sign of strength, and we encourage you to explore the support options below.
A number of organisations are dedicated to providing assistance and guidance for those affected by gambling. These include:
Visiting their websites can provide further information and contact details.
Our support team is available 24/7 to assist you. If you wish to discuss responsible gambling options, including self-exclusion, or have any concerns about your gameplay, please do not hesitate to contact us. The most direct way to reach us for immediate support is through our 24/7 live chat service, available directly on our website.
We also provide self-exclusion options should you feel the need to take a break from gambling. This can be arranged by contacting our support team via live chat.
